State Farm® Insurance Agent Cindy Shumaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joel Stephens
June 3, 2025
5
out of
5
rating by Joel Stephens
"Garret’s customer service is top tier! Thank you again for all your help."
We responded:
"Joel, thank you for your review! I'm happy to hear that Garret provided you with top-notch service. We appreciate your support and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
Angeline Richmond
June 3, 2025
5
out of
5
rating by Angeline Richmond
"Sean was a delightful agent. He listens to your needs and he isn’t pushy like most in the field. He was on his A-game start to finish and thorough with the information. He is genuine and I will recommend him to anyone that has insurance needs. Thank you, Sean."
We responded:
"Thank you for your review, Angeline! I'm happy to hear that Sean provided such a genuine and thorough experience. It's wonderful to know he made you feel comfortable and well-informed. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Michael Isom
May 29, 2025
5
out of
5
rating by Michael Isom
"Professional"
We responded:
"Thank you, Michael, for your feedback! I'm glad to know you found our service professional. If you have any questions or need any other assistance, feel free to reach out. We're here to help!"
Eben Clifton
May 28, 2025
5
out of
5
rating by Eben Clifton
"Deshawn was very helpful and knowledgeable and got me a rate! Thank you for all your help"
We responded:
"Thank you, Eben, for sharing your experience! I'm glad to hear that Deshawn was able to assist you effectively and provide you with a great rate. We appreciate your feedback and are here for any future insurance needs or questions you might have."
Alex Irvin
May 24, 2025
5
out of
5
rating by Alex Irvin
"Garrett was very helpful and made sure to get me the best quote possible."
We responded:
"Thank you, Alex, for sharing your experience! I'm glad Garrett was able to assist you and find the best quote possible. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Tkb Tkb
May 20, 2025
5
out of
5
rating by Tkb Tkb
"I’m a new client and Trae was amazing he answered all my questions and made everything very clear"
We responded:
"Thank you, Tkb, for sharing your experience! I'm happy to hear that Trae was able to assist you effectively and provide clear answers to your questions. We're here to help with any future needs or inquiries you may have. Welcome aboard!"
Alex Soto
May 20, 2025
5
out of
5
rating by Alex Soto
"My previous car insurance increased and I was recommended by a family member to look into statefarm. Garrett Rozier helped walk me through my options and explained everything easily to where I could understand. Got a great route, got over 100 dollar cheaper price than my previous auto insurance. Would definitely recommend statefarm!"
We responded:
"Thank you, Alex! I'm glad Garrett was able to assist you in finding a more affordable car insurance option. It's wonderful to know that everything was explained clearly and that you're satisfied with the cost reduction. We appreciate your recommendation and are here for any insurance needs or questions you might have!"
Helen Kemp
May 20, 2025
5
out of
5
rating by Helen Kemp
"Just change my policy to State Farm and I must commend them on their excellent customer service insurance agents. Trae was my agent and he walked me through everything. I was impressed with his knowledge of coverages because I asked a lot of questions. Definitely a keeper!! Thank you State Farm"
We responded:
"Thank you, Helen, for sharing your experience! I'm glad to hear that Trae was able to assist you with your policy change and provide the information you needed. His expertise and dedication truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Gerald Hershberger
May 19, 2025
5
out of
5
rating by Gerald Hershberger
"Very professional and courteous"
We responded:
"Thank you, Gerald, for your kind words! I'm glad you found our service professional and courteous. If you have any questions or need assistance in the future, please feel free to reach out."
Alexandra Rodriguez
May 19, 2025
5
out of
5
rating by Alexandra Rodriguez
"Garrett was so helpful thanks so much!"
We responded:
"Thank you, Alexandra! I'm glad to hear that Garrett was able to assist you. We appreciate your feedback and are here for any future insurance needs or questions you may have."
Ariana Osornio
May 19, 2025
5
out of
5
rating by Ariana Osornio
"Garrett was so helpful! Made the process painless and easy."
We responded:
"Thank you, Ariana! I'm glad to hear that Garrett made the process easy for you. We appreciate your feedback and are always here to help with any of your insurance needs. Feel free to reach out anytime!"
Craig Morin
May 17, 2025
5
out of
5
rating by Craig Morin
"Trae Woodfin built a policy that covered my home and auto that provided better coverage and was considerably more affordable than I had with Allstate. He was patient, was quick to respond, and answered all my questions! Highly recommend Trae!"
We responded:
"Thank you, Craig, for sharing your experience! I'm glad to hear that Trae was able to build a policy that offered you better coverage at a more affordable rate. His patience and responsiveness are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime."
Megan Shilling
May 15, 2025
5
out of
5
rating by Megan Shilling
"Garrett was so patient and kind helping us out with our car insurance. I would recommend this office for all insurance needs!"
We responded:
"Thank you, Megan, for sharing your experience! I'm glad Garrett was able to assist you with patience and kindness. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out. We're here to help!"
abo amr
May 15, 2025
5
out of
5
rating by abo amr
"Mr. Deshawn, thank you so much… You have been wonderful and helpful."
We responded:
"Thank you for your kind words! I'm glad to hear that Deshawn was able to assist you effectively."
Jeff H
May 13, 2025
5
out of
5
rating by Jeff H
"Deshawn Freeman is a true professional. He was very patient in walking me through my options, making sure I understood everything. I am very pleased to have the opportunity to do business with Deshawn."
We responded:
"Thank you, Jeff, for sharing your experience! I'm glad to hear that Deshawn was able to assist you with patience and clarity. It's wonderful to know that you are satisfied with the service provided. If you have any further questions or need assistance, feel free to reach out to our office."
Amber Rivera
May 12, 2025
5
out of
5
rating by Amber Rivera
"Trae was great! He was very helpful walking us through our auto and home insurance policy and making sure we had the most coverage and comparable to our previous insurance policy ,if not better. Exceptional customer service, care, and great prices! Highly recommend State Farm and Cindy’s office"
We responded:
"Thank you, Amber, for sharing your experience! I'm glad to hear that Trae was able to assist you with your auto and home insurance needs. It's wonderful to know that you found our service exceptional and our prices competitive. Your recommendation means a lot to us. If you ever have more questions or need further assistance, please feel free to reach out to our office."
Brick & Mortar Studio
May 12, 2025
5
out of
5
rating by Brick & Mortar Studio
"Garrett was a great help. Got me a best quote with our any hassle."
We responded:
"Thank you for your wonderful feedback! I'm glad Garrett was able to assist you and provide a great quote without any hassle. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Diane Daniels
May 10, 2025
5
out of
5
rating by Diane Daniels
"Trae was absolutely amazing in assisting me with transferring my policy from NC to VA. Looking forward to working with your team! Thanks again Trae!!!"
We responded:
"Thank you, Diane! I'm glad to hear that Trae was able to assist you. We're excited to continue working with you and are here for any future needs or questions. Don't hesitate to reach out!"
Kenneth Brinson
May 9, 2025
5
out of
5
rating by Kenneth Brinson
"The Agent i spoke with was very kind and polite he answered all my questions and got me a good rate"
We responded:
"Thank you, Kenneth, for sharing your experience! I'm happy to hear that our team was able to assist you with kindness and politeness, answering all your questions and securing a good rate. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Amy Hughes
May 9, 2025
5
out of
5
rating by Amy Hughes
"I just switched my homeowners, auto, and umbrella policies over to State Farm, and I couldn’t be happier with the experience. Garrett was incredibly friendly, professional, and made the whole process quick and easy. He answered all my questions, explained everything clearly, and most importantly—he saved me a ton of money on my coverage. I highly recommend reaching out to Garrett if you’re looking for great service and even better rates!"
We responded:
"Thank you, Amy, for sharing your experience! I'm glad to hear that Garrett was able to assist you with your insurance needs. It's wonderful to know that he provided friendly and professional service while also helping you save money. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Susan Wootten
May 9, 2025
5
out of
5
rating by Susan Wootten
"I have had a wonderful experience with State farm Garrett is my representative and I have referred him to my friends for their insurances as well he has been quick to answer questions and find answers that we needed he has provided the utmost courtesy and confidence I would recommend him to anyone"
We responded:
"Thank you, Susan, for sharing your positive experience! I'm glad to hear that Garrett has been able to assist you promptly and with courtesy. Your recommendation means a lot to us, and we're grateful for your referrals. If you have any more questions or need assistance in the future, feel free to reach out!"
Wesley Carter
May 8, 2025
5
out of
5
rating by Wesley Carter
"Deshawn was very helpful with insuring my cars, I felt relaxed and not pressured to sign up for any coverage I didn't need. He had all of the answers and was able to quickly share my insurance info with me after the purchase."
We responded:
"Thank you, Wesley, for sharing your experience! I'm happy to hear that Deshawn made the process of insuring your cars smooth and pressure-free. It's great to know he provided all the information you needed promptly. If you have any further questions or need assistance, feel free to reach out to our office anytime."
Erica Broxton
April 29, 2025
5
out of
5
rating by Erica Broxton
"Excellent Customer Service. Agent Deshawn Freeman is the most pleasant and professional young man I have encountered in a long time dealing with customer service issues. He took his time and explained everything to me and confirmed that I had complete understanding of plan he was offering. Deshawn was able to save me $200+ and I could not believe the quote. This gentleman is my official insurance agent Goat. I’m excited to join the State Farm Family.. Thank you again Deshawn Freeman"
We responded:
"Thank you, Erica, for sharing your experience! I'm delighted to hear that Deshawn provided such exceptional service and helped you save money. It's wonderful to know that his professionalism and clear explanations made a positive impact. We're excited to have you as part of the State Farm family! If you have any questions or need further assistance, feel free to reach out."
Peter Enright
April 25, 2025
5
out of
5
rating by Peter Enright
"Just switched over to State Farm. Manly because of Trae Woodfin my new insurance agent. What a helpful and friendly guy. Answered all my questions plus. Gave me helpful information."
We responded:
"Thank you, Peter, for sharing your experience! I'm happy to hear that Trae has been helpful and friendly in assisting you with your insurance needs. It's great to know he provided you with valuable information and answered all your questions. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Dessy Bobo
April 25, 2025
5
out of
5
rating by Dessy Bobo
"Garrett was really helpful. thanks"
We responded:
"Thank you, Dessy, for sharing your experience! I'm glad to hear that Garrett was able to assist you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"