
State Farm® Insurance Agent Cindy Shumaker
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erica Broxton
April 29, 2025
"Excellent Customer Service. Agent Deshawn Freeman is the most pleasant and professional young man I have encountered in a long time dealing with customer service issues. He took his time and explained everything to me and confirmed that I had complete understanding of plan he was offering. Deshawn was able to save me $200+ and I could not believe the quote. This gentleman is my official insurance agent Goat. I’m excited to join the State Farm Family.. Thank you again Deshawn Freeman"
"Thank you, Erica, for sharing your experience! I'm delighted to hear that Deshawn provided such exceptional service and helped you save money. It's wonderful to know that his professionalism and clear explanations made a positive impact. We're excited to have you as part of the State Farm family! If you have any questions or need further assistance, feel free to reach out."
Peter Enright
April 25, 2025
"Just switched over to State Farm. Manly because of Trae Woodfin my new insurance agent. What a helpful and friendly guy. Answered all my questions plus. Gave me helpful information."
"Thank you, Peter, for sharing your experience! I'm happy to hear that Trae has been helpful and friendly in assisting you with your insurance needs. It's great to know he provided you with valuable information and answered all your questions. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Dessy Bobo
April 25, 2025
"Garrett was really helpful. thanks"
"Thank you, Dessy, for sharing your experience! I'm glad to hear that Garrett was able to assist you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Samantha Buckley
April 23, 2025
"Trae Woodfin had a great attitude and super patient with me as I def took my time making a decision. He helped me build a policy that covered my home and auto and was more affordable than competitors."
"Thank you, Samantha, for sharing your experience! I'm glad to hear that Trae's patience and positive attitude made a difference while you were deciding on your policy. It's wonderful to know that he was able to assist you in creating a reasonable plan for your insurance needs. If you have any more questions, feel free to reach out to our office anytime."
Tanner Ramey
April 21, 2025
"I’m someone who likes to handle most all interactions online and usually hate having to talk on a phone to someone but I will have to say Trae changed my mind on that today!! He made the whole process simple and easy and managed to find savings that made my bill $200 cheaper a month then what I was paying! I think I have finally found my insurance home with State Farm! And I fully trust Trae as my agent! Best insurance guy ever thanks!!!!"
"Thank you, Melanie, for sharing your experience! I'm glad to hear that Trae made the process simple and easy for you, and that he was able to help reduce your bill significantly. It's wonderful to know you've found your insurance home with us. If you ever need further assistance or have questions, don't hesitate to reach out. We're here to help!"
Jamie Kamara
April 18, 2025
"Trae was excellent to work with ! He helped me save over $130 switching over to State Farm. I recently graduated college and have been making many big girl decisions such as having my own insurance and he made the experience such a smooth transition. I’m happy I made this decision !"
"Thank you, Jamie! I’m glad to hear that Trae was able to assist you in making the transition to State Farm a smooth one. Congratulations on your recent graduation and all the exciting decisions you’re making. If you have any questions or need further assistance, feel free to reach out to our office."
Luis Avalos
April 11, 2025
"Easy to work with and really patience when it comes to explaining and answering questions. Garrett did a great job at working with my needs and offering me what I needed and more. !"
"Thank you, Luis, for sharing your experience! I'm happy to hear that Garrett was able to assist you effectively and provide the support you needed. We always aim to make the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
Joseph Staton
April 8, 2025
"made the entire insurance swap process quick and painless. The call couldn't have come at a better time as well. I literally saved over $155 dollars swapping to State Farm. i really appreciate their time for contacting me and getting me such a great quote for not only a new policy for both vehicles, but even a new renters policy. If you're in need of insurance or even just shopping around to see if you might find a better price/monthly payment, it's worth your time to at least get a quote."
"Thank you, Joseph, for sharing your experience! I'm happy to know that the insurance swap was quick and seamless for you. It's fantastic that you saved over $155 and found great quotes for both your vehicles and a renters policy. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Alex ablozhey
March 28, 2025
"Great experience and easy to work with"
"Thank you, Alex, for sharing your positive experience! I'm happy to know that you found working with us easy and enjoyable. If you have any questions or need assistance in the future, feel free to reach out."
albina mamedova
March 24, 2025
"Garrett was a such a great help! While I did some research and ran quotes with other insurance companies with multiple ranges of coverage and price rates, Garrett was very patient. State Farm gave me by far the most coverage with the best rate! Garrett was able to set me up with great coverage, explained everything clearly, and was very polite and professional. Thank you for the great experience!"
"Thank you, Albina, for sharing your experience! I'm glad Garrett was able to assist you with patience and professionalism. It's wonderful to know that you found the coverage and rates with us to be the best fit. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Travis Harris
March 19, 2025
"Steve T Goodman From State Farm very friendly very upfront about everything I didn't feel like I was wasting my time so he's definitely one of the people that you want to speak to and he has an awesome personality and when it comes to people and I will recommend him a 10 out of 10 thank you for taking the time out your day to assist me with getting life insurance"
"Thank you, Travis, for sharing your experience! I'm happy to hear that Steve provided such friendly and straightforward service. It's great to know you felt your time was well spent. If you have any more questions or need further assistance, feel free to reach out anytime."
Kathy Blackburn
March 17, 2025
"Garrett was very helpful in getting my granddaughter life insurance. It was a pleasure working with him."
"Thank you, Kathy, for sharing your experience! I'm happy to hear that Garrett was able to assist you and your granddaughter. It's wonderful to know that working with him was a pleasure. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Tilly Craddock
March 5, 2025
"Deshawn was awesome! I recently switched over to State Farm after my previous insurance went waaay up! He was super helpful and patient with me while I was researching prices! He made sure I had the same (or better) coverage for less! He was super friendly as well! I really appreciate all his help! And am excited to be a State Farm user!"
"Thank you, Tilly, for sharing your experience! I'm happy to hear that Deshawn was able to assist you with your switch to us and provide you with excellent coverage at a better rate. It's wonderful to know that his friendly and patient approach made the process smooth for you. We're excited to have you as part of the family! If you have any questions or need further assistance, feel free to reach out to our office."
Jeff McCusker
March 5, 2025
"Dashawn just sold me insurance for my cars and house, and I really enjoyed working with him. He was a good listener, empathetic, and moved through the process efficiently. Premium prices were way lower than what Travelers had increased to, so I hope they stay that way."
"Thank you, Jeff, for sharing your experience! I'm happy to hear that Dashawn provided attentive and efficient service while helping you with your insurance needs. It's great to know that our premium prices are competitive for you. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Brandon Harlow
February 28, 2025
"Deshawn was a pleasure to speak to and work with. He was polite and thorough getting things squared away efficiently. Been using this office for years and have never had any issues."
"Thank you, Brandon, for your wonderful feedback! I'm delighted to hear that Deshawn provided you with such polite and thorough service. It's fantastic to know you've been with us for years without any issues. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
Lori S
February 27, 2025
"I just switched from Progressive because my insurance rate kept increasing every renewal period. Since my vehicle spends most of the time in the garage and only used for grocery trips or errands, I can’t fathom why Progressive justifies their rate increases on other people’s claims. State Farm is charging what I deem to be a reasonable rate for full coverage insurance and Trae was an awesome agent!"
"Thank you, Lori, for sharing your experience! I'm glad to know that you're satisfied with the rate you're receiving for your coverage. It's important to us that our customers feel they are getting a fair deal. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
jimmy perry
February 25, 2025
"State Farm is the company too go with totally Awesome review."
"Thank you, Jimmy, for your fantastic review! I'm glad you find State Farm to be the right choice. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Olga Rodriguez
February 23, 2025
"My agent name is Deshaun Freeman he was very professional, he answer all my questions, and make sure I got the best coverage. I was very impressed by his awesome costumer service. Please ask for him. He will make sure you get the best rate and a great experience."
"Thank you, Olga, for sharing your experience! I'm delighted to know that Deshaun provided you with such professional service and ensured you received the best coverage. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
ramesh dhakal
February 21, 2025
"I got chance to work with Garrett with Cindy's office. Is the best i ever had. Very professional and always ready to explain things. All the best Garrett."
"Thank you, Ramesh, for sharing your experience with Garrett at our office. I'm happy to know that you found his professionalism and readiness to explain things helpful. Your kind words mean a lot to us. If you ever need further assistance or have any questions, feel free to reach out. All the best to you too!"
Brooke Jackson
February 14, 2025
"Garrett was excellent in making switching insurance a breeze. It was quick and straight to the point and an easy transition. Thank you!"
"Thank you, Brooke! I'm so happy to hear that Garrett made your insurance switch smooth and straightforward. We appreciate your feedback and are here to assist with any future needs or questions."
Antionette Brooks
February 14, 2025
"My agent name was Deshawn Freeman, he was very polite such a gentleman very respectful. You don’t find too many people on the other side of the phone line that can be nice, but he was very patient Especially being a representative. He could probably be a good nurse too maybe a doctor but you have a good one there to be so young. You did awesome job very cordial and on time thank you so very much for giving me the call back today that I requested most definitely will be talking to you soon."
"Thank you, Antionette, for sharing your experience! I'm happy to hear that Deshawn provided such respectful and patient service. It's wonderful to know he made a positive impression. We're here for any future needs or questions you might have, so feel free to reach out anytime!"
Manii_hbk
February 14, 2025
"DESHAWN FREEMAN is very professional and made sure I got the best coverage for a good price, he deserves a raise!"
"Thank you, Manii_hbk, for your wonderful feedback! I'm happy to hear that Deshawn's professionalism and dedication helped you find the best coverage at a great price. We're grateful to have him on our team. If you need any further assistance or have questions, feel free to reach out to our office anytime!"
tawanda phipps
February 12, 2025
"Garrett is a wonderful person he did a awesome job I save a lot on my insurance"
"Thank you, Tawanda, for sharing your experience! I'm glad Garrett was able to assist you and help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Jennifer Ludvik
February 11, 2025
"Real people do exist! I was a customer with another large insurance carrier for 37 years, and when I saw my costs rising despite having had no tickets or accidents, I asked them to see if they could give me a better deal. Nope! So I checked out State Farm and "Like a Good Neighbor" - they took time to talk with me and save me a little money too. What an excellent experience! Should have switched 36 years ago!"
"Thank you, Jennifer, for sharing your experience! I'm so glad you found our team to be helpful and attentive. It's wonderful to know we could save you some money while providing the service you deserve. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Rafael Bernardes
February 7, 2025
"Garret, it was amazing and fast to get my insurance set up."
"I'm glad to hear that Garret was able to assist you quickly with setting up your insurance, Rafael. We appreciate your feedback and are here to help with any future needs or questions you might have!"